Individual purchases by non-public safety personnel will be granted a 30 day replacement only warranty. This will cover hardware issues only, unless the product is covered by an original factory warranty. Any attempts to program the equipment with unauthorized software or opening and attempting to repair an item by unauthorized personnel voids any and all warranties.
All agency sales include a 6 month warranty with an option available for 1 year. Warranty covers all hardware and programming issues.
We currently use state-of-the-art Aeroflex and HP calibrated and certified test equipment. All radio equipment undergoes rigorous two stage testing including AutoTune and manual testing.
Any equipment that is listed as New or Under factory warranty will be covered by the factory warranty by default and it will be your responsibility to submit the the unit to the factory for service/repairs and incur any costs for shipping/coverage
Unhappy with your current radio service provider?
We will come to you!
Whether in-state or out of state, we will come to your agency and work on your equipment under contract. There is no job too big or small for us to handle.
We offer after warranty maintenance contacts for selective agencies. Everything from preventive maintenance to remote monitoring.